On-site training across Australia for corporates, schools, pre-schools, mining and organisations.
Need help? If we’re training a class or it’s after hours, our AI Assistant can answer general questions.
Privacy
Privacy policy
Australian Lifesaver Training is a business name of International Skills and Education College Pty Ltd ABN 81 159 036 334. We arrange and deliver training. Enrolment and the statement of attainment sit with the registered training organisation, currently ABC Licence Training RTO 3399.
Who this covers
This policy covers this website, onsite training enquiries, the AI Assistant, and the booking form. It applies to people who enquire, book a group, or are nominated by their employer, school or site to attend. Public class bookings made on Coolangatta First Aid or Grafton First Aid are handled on those sites.
What we collect
We collect the details you give us: name, phone, email, organisation, site address, course, headcount and preferred dates. If you use the AI Assistant, we collect the messages you send so the enquiry can be answered or passed to the team. We do not ask the Assistant to confirm a price or a date.
For a confirmed course we also need what the training organisation requires to enrol a person: full name, date of birth, contact details and a Unique Student Identifier. Assessment records are kept so a statement of attainment can be issued.
Why we use it
We use this information to quote onsite training, arrange a trainer, confirm access and induction, enrol learners with the registered training organisation, issue results, and reply to you. We may also use a phone number or email to follow up an unfinished enquiry.
Who we share it with
All enrolment and assessment details are entered directly into the registered training organisation we choose for that course, currently ABC Licence Training RTO 3399. That organisation holds the student record. For accredited training it reports the required data to the National Centre for Vocational Education Research (NCVER). That reporting is required by law. The completed training is then recorded against the participant’s Unique Student Identifier (USI). We do not keep a separate student file for the statement of attainment.
An employer, school or mine site that books the group may receive attendance and completion details for the people it nominated. We use service providers for the website, the AI Assistant, email and phone messages. Those providers handle the information only to provide that service. We do not sell personal information.
How long we keep it
Enquiry notes are kept while the quote is open and for a short period after. Enrolment and assessment records for accredited training are held by the registered training organisation and reported to NCVER. You can ask that organisation to correct a student detail.
Contact
Privacy questions go to Australian Lifesaver Training, International Skills and Education College Pty Ltd, phone 0431 011 352. If you are not satisfied, you can contact the Office of the Australian Information Commissioner.